We aim to deliver your order as quickly and safely as possible. Below you’ll find everything you need to know about how we ship.

1. Shipping Locations

We currently ship within the United Kingdom only.

2. Processing Time

Orders are usually processed and dispatched within 1–2 business days (Monday to Friday, excluding holidays).

3. Shipping Time

Estimated delivery time is 2–7 business days depending on your location. Please note that delays may occur during busy periods.

4. Shipping Fees

• Free shipping on all orders over £45
• For orders under £45, shipping is calculated at checkout based on your delivery address and order weight

5. Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with tracking details.

6. Missed Deliveries or Wrong Address

If a delivery is missed or the address provided was incorrect, additional fees may apply for redelivery. Please double-check your address before placing your order.

7. Damaged or Lost Packages

If your package is damaged or lost during transit, contact us at [email protected] within 7 days of expected delivery. We’ll help resolve the issue.